Impact of DevEx on Business Outcomes

About Vilas Veeraraghavan:

Vilas is an experienced Engineering leader who has driven Platform, Product and Developer tooling innovation at Comcast, Netflix, Walmart, Bill and Truckstop building high performance teams that do efficient software delivery of distributed workloads in the cloud, chaos engineering, CI/CD at scale and improving DevEx across the enterprise by enabling engineers to do more with tools. He has deep expertise in varied industries like Media Streaming, Retail, Fintech and the transportation and logistics industry.

Vilas on Linkedin

Chapters

00:00 Introduction and Background
05:13 Understanding Platform Engineering and DevEx
10:43 Prioritizing and Measuring the Impact of DevEx
21:19 Challenges and Opportunities in DevEx
26:26 Effective Prioritization in DevEx
33:23 Exciting Developments in the DevEx Space
36:03 Qualities of a Good DevEx Engineer
39:27 Recommended Books and Tools for DevEx

Summary
In this conversation, Vilas shares his insights on how different companies handle DevEx and the challenges they face. He emphasizes the importance of measuring the impact of DevEx from the customer's perspective and tying it to business outcomes. Vilas also discusses the role of platform engineering and the need for clear ownership and responsibilities. He suggests conducting exercises to identify and prioritize pain points in the developer experience and using customer metrics to drive investment in DevEx. Vilas highlights the significance of having practitioners in DevEx teams and the value of tools like ARGO and Maven.

Keywords

developer experience, DevEx, platform engineering, customer metrics, pain points, prioritization, practitioner, tools

Takeaways

• Measure the impact of DevEx from the customer's perspective and tie it to business outcomes

• Identify and prioritize pain points in the developer experience through exercises and customer metrics

• Ensure clear ownership and responsibilities in platform engineering

• Have practitioners in DevEx teams who understand the pain points of developers

• Use tools like ARGO and Maven to enhance the developer experience
  

References:

• Amnic - https://amnic.com

• Argo CD - https://argoproj.github.io/cd

• https://www.amazon.com/Working-Backwards-Insights-Stories-Secrets/dp/1250267595